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For purchases made through Crowd Coffee UK a no quibble returns policy and if you return an item within 28 days of receipt we'll give you back the amount you paid for the item (see postage and packing cost terms) or offer an exchange, whichever you prefer, no questions asked: we’ll give you your money back if you cancel within 14 days of receiving the goods (and as long as you then return the goods to us within 14 days of your cancellation) All opened or used boxes of coffee will be deducted from your initial purchase

If the product has been used or the seal has been broken on the boxes of coffee then the whole amount for that box is non-refundable.

The purchaser is responsible for the cost of postage for return of the goods.


Email us at

with your name, address, crowder number, reasons for the return.

You will receive an email back within 48 hours telling you your returns number, then send the return to the address below with the returns number.

On Return of the goods you will be credited the amount to the way you paid. 

Just send the item back to us with your returns number.

Crowd Coffee UK

Wellwood Works

Main Road




KY12 0PA